FAQs for SciPris
We are implementing SciPris to manage and monitor open access publishing under your transformative agreement with IOP Publishing. It will be available shortly.
What is SciPris?
SciPris is a specialised third-party platform from Aptara to automate operational processes and deliver significant improvements for institutional customers in open access agreements.
How do I get access to SciPris?
When you enter into a new open access agreement with IOP Publishing, we will set you up with an account on SciPris. If you are a customer with an existing open access agreement and you do not have access to SciPris, you can request access via email: openaccesscharging@ioppublishing.org.
Can I add more than one user from my institution to my account in SciPris?
Yes, you can specify additional users to be linked to your account in SciPris. These users will all receive email notifications for articles funded through your agreement as required.
Can I change the notification settings for SciPris?
Yes, just email openaccesscharging@ioppublishing.org and we can switch off email notifications for your account. Please note this can only be switched off at the account level, so please check in with all the linked users on your account before requesting this.
What should I do if I see details in my organization profile that are not correct?
Please contact openaccesscharging@ioppublishing.org.
What can I do if I get locked out of my SciPris account?
Email openaccesscharging@ioppublishing.org and we will reactivate your SciPris account.
Where can I get reports for my open access agreement?
Self-service reporting on your agreement is available from the SciPris platform at any time. Reports can be downloaded in CSV or Excel by selecting Reporting option from the menu. The Article Report provides detailed information of funding transactions.
Will I have access in SciPris to reporting data for articles that were funded through our agreement before the launch of SciPris?
Data for articles funded before the launch of SciPris will not be available in the platform. Customers will receive their regular quarterly excel report of articles funded through agreements between 1 Jan 2026 and 30 June 2026. A 2026 full year report will be available on request to openaccesscharging@ioppublishing.org. From Jan 2027 onwards all reporting will be on SciPris.
We do not approve/validate articles, but I have seen an article on my SciPris account that I do not agree should be funded. What should I do?
If for any reason you disagree with an article that has been funded through your account, please send the article details to openaccesscharging@ioppublishing.org and we will investigate.
What about authors who do not choose open access?
We will continue to contact authors who may be eligible and encourage them to choose the open access licence before their article is accepted. We will also endeavour to make librarians aware if we see eligible authors who have published behind the paywall. There will be an opportunity to retrospectively make articles open access within 11 months of publication, if the author agrees to sign an open access copyright.
If I have a capped agreement, how will I know when it runs low?
Customers will receive automated notifications when their article balance has less than 10% remaining. The balance is also displayed on your SciPris CBP dashboard.
Why does my capped agreement balance not show the total cap?
If you have a capped agreement, the balance that you will see will be from go-live onwards. Articles that were already published earlier will have been already deducted from the balance that is shown.
What is an OAPA in SciPris?
This stands for Open Access Prepaid Account. All transformative and institutional open access agreements will be set up as OAPAs. The OAPA will incorporate your current agreement parameters, e.g. unlimited or capped.
Why am I seeing two OAPA’s on my account?
Reports on Progress in Physics has been set up as a separate OAPA because it excludes review articles.
As an author, what should I do if I paid an APC invoice and then discover I could have been funded through a TA?
Contact our Open Access team: openaccesscharging@ioppublishing.org. They will verify funding eligibility and arrange retrospective funding and a refund of your APC payment if your article is found to be eligible.
Can authors update the details in their SciPris profile?
Your name, email and country will be pre-populated with information from your submitted article. You can update some of the details directly within your profile in SciPris. Please be aware that this will only update your SciPris profile and not your ScholarOne profile. Your e-mail address can’t be edited as it is associated with your paper. Authors can only use one email address for their SciPris account.